Castelo Saint Andrews

Name: Castelo Saint Andrews
Address: Rua das Flores, 171, Gramado, 95670000, Brazil
Rating: 8.5

Gramado, Brazil

8.5Rating

ExcellentRated by Guests

76Reviews

What to expect

Pros

🌟Impeccable service and attention from staff
🏰Luxurious and sophisticated decor throughout the hotel
🍽️Delicious and well-paired dining options
🌄Breathtaking views of the Quilombo Valley
🌺Beautiful and well-maintained gardens
🍷Award-winning wine cellar with excellent selections
💆Relaxing spa facilities for ultimate comfort
🍳Flexible breakfast timing and personalized service
🍾Warm welcome with champagne and special treats
🍹Attentive and efficient service for a memorable experience

Cons

🔑Issues with room key access and security in Mountain House
🍲Inconsistencies in dining experience and portion sizes
🛏️Lack of heating in the bathroom and room amenities
📉Decline in hospitality quality and attention to detail
💸Challenges with cost-benefit ratio and additional charges
🕒Slow service and delays in room arrangements
🛎️Issues with initial reception service and responsiveness
💡Maintenance issues in property and garden upkeep
🚪Lack of privacy and security concerns in Mountain House
❌Misleading information and discrepancies in room reservations

What this place has to offer

Things to do and ways to relaxBody wrap, Fitness center, Foot bath, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, On-site entertainment, Pool with view, Pub crawl, Sauna, Solarium, Spa, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Portuguese

Stop at Hotel Saint Andrews to discover the wonders of Gramado. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the hotel's 24-hour front desk, express check-in/check-out, luggage storage, valet parking, room service. Some of the well-appointed guestrooms feature whirlpool bathtub, air conditioning, mini bar, balcony/terrace, telephone. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. For reliable service and professional staff, Hotel Saint Andrews caters to your needs.