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Mountain House
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Suíte Luxo Gold Mountain
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Suíte Especial Turquesa
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Suíte Luxo Granada
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Suíte Luxo Gold Mountain
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Suíte Superior Stone
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Suíte Luxo Esmeralda
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Suíte Superior Stone
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Suíte Especial Rubi
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Suíte Luxo Green
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Suíte Luxo Esmeralda

Castelo Saint Andrews

7.3Rating
Very GoodRated by Guests
19Reviews

What to expect

Pros

  • 🌟Impeccable service and attention from staff
  • 🏰Luxurious and sophisticated decor throughout the hotel
  • 🍽️Delicious and well-paired dining options
  • 🌄Breathtaking views of the Quilombo Valley
  • 🌺Beautiful and well-maintained gardens
  • 🍷Award-winning wine cellar with excellent selections
  • 💆Relaxing spa facilities for ultimate comfort
  • 🍳Flexible breakfast timing and personalized service
  • 🍾Warm welcome with champagne and special treats
  • 🍹Attentive and efficient service for a memorable experience

Cons

  • 🔑Issues with room key access and security in Mountain House
  • 🍲Inconsistencies in dining experience and portion sizes
  • 🛏️Lack of heating in the bathroom and room amenities
  • 📉Decline in hospitality quality and attention to detail
  • 💸Challenges with cost-benefit ratio and additional charges
  • 🕒Slow service and delays in room arrangements
  • 🛎️Issues with initial reception service and responsiveness
  • 💡Maintenance issues in property and garden upkeep
  • 🚪Lack of privacy and security concerns in Mountain House
  • Misleading information and discrepancies in room reservations

What this place has to offer

Things to do and ways to relaxBody wrap, Fitness center, Foot bath, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, On-site entertainment, Pool with view, Pub crawl, Sauna, Solarium, Spa, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Portuguese

Stop at Hotel Saint Andrews to discover the wonders of Gramado. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the hotel's 24-hour front desk, express check-in/check-out, luggage storage, valet parking, room service. Some of the well-appointed guestrooms feature whirlpool bathtub, air conditioning, mini bar, balcony/terrace, telephone. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. For reliable service and professional staff, Hotel Saint Andrews caters to your needs.

Where you'll be sleeping

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Mountain House

1 queen bed & 1 queen bed & 1 queen bed & 1 sofa bed

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32 m²

Suíte Superior Stone

1 queen bed

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56 m²

Suíte Superior Âmbar

1 queen bed

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48 m²

Suíte Luxo White

1 queen bed

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32 m²

Suíte Superior Pine

1 queen bed

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56 m²

Suíte Superior Cristal

1 queen bed

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25 m²

Deluxe Double Room

1 king bed or 1 double bed & 1 king bed

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44 m²

Suíte Especial Rubi

1 queen bed

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110 m²

Suite Diamante

2 king beds

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26 m²

Suíte Luxo Esmeralda

1 queen bed

What other guests say about this hotel

Where you'll be staying