Former residence of Xueyan Hu - 1.39 km from property

SUPERIOR ROOM, 2 Single Size Beds, City View - Bed

LUXURY ROOM, 1 King Size Bed, City View - Bed

JUNIOR SUITE, 1 King-Size Bed - Guestroom

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang) - 920 m from property

SUPERIOR ROOM, 2 Single Size Beds - Room plan

LUXURY ROOM, 1 King Size Bed - Room plan

Hangzhou Sofitel Westlake Hotel

Name: Hangzhou Sofitel Westlake Hotel
Address: 333 Westlake Avenue, Hangzhou, Zhejiang, 310002, China
Rating: 8.236764705882353

Hangzhou, China

333 Westlake Avenue, 310002

8.2Rating

ExcellentRated by Guests

136Reviews

What to expect

Pros

🌟Fantastic location near Westlake and shopping districts
🛏️Comfortable and spacious rooms with great amenities
🥐Delicious and varied breakfast spread
👫Friendly and attentive staff providing exceptional service
🏞️Picturesque surroundings and proximity to Westlake
🚲Convenient bike rentals and bus-stop accessibility
🍹Excellent in-room tea selection
🍽️Exceptional food quality and wide choices at the restaurant
🏩Well-kept and classy modern room decor
🎁Considerate gestures like arranging special requests for guests

Cons

❄️Unpleasant experience with air conditioning control in rooms
💸High price point for the quality offered
🔇TV system and room amenities need improvement
🛎️Challenges with check-in process and room readiness
👎Outdated building and room furnishings
📶Average Wi-Fi speed may not meet business traveler expectations
🗑️Redundant in-room amenities occupying space
🔊Lobby noise and lack of lake view despite being next to West Lake
🌆Limited views from rooms due to hotel's low floor count
🌡️Issues with room temperature control and maintenance

What this place has to offer

Things to do and ways to relaxFitness center, Foot bath, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin]

Ideally located in the prime touristic area of West Lake District - West Lake Scenic Area, Hangzhou Sofitel Westlake Hotel promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage. Convenience and comfort makes Hangzhou Sofitel Westlake Hotel the perfect choice for your stay in Hangzhou.